NHTSA Complaint #10263152 — 1999 WESTERN STAR 4964

TL*THE CONTACT OWNS A 2001 WESTERN STAR 4964SX RV (NA). THE CONTACT STATED THAT THE FAILURE OF THE PUSHER AXLE (AXLE NUMBER 01-3-1-11) WAS CAUSING THE STEERING TO DEVIATE FROM THE DIRECTION HE ATTEMPTED TO STEER. THE DEALER ACKNOWLEDGED THE FAILURE, BUT DID NOT PROVIDE A REMEDY. HE CALLED AN INDEPENDENT REPAIR SHOP AND A TECHNICIAN STATED THAT HE WOULD HAVE TO REPLACE THE STATIONS AND RE-WELD THE FRAME. THE CONTACT CALLED THE DEALER, BUT THEY WOULD ONLY ASSUME PARTIAL RESPONSIBILITY FOR THE REPAIR. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 100 AND CURRENT MILEAGE WAS 76,000.