NHTSA Complaint #10263014 — 2008 VOLKSWAGEN JETTA ELECTRICAL SYSTEM:IGNITION

Complaint Details

ODI Number	10263014
Vehicle	2008 VOLKSWAGEN JETTA
Component	ELECTRICAL SYSTEM:IGNITION
Date of Incident	March 24, 2009
Date Filed	March 25, 2009
Mileage	14,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	RI

Consumer Description

ON A COLD MARCH MORNING, WAS NOT ABLE TO PUT THE KEY IN THE IGNITION. AFTER A FEW MINUTES OF UNSUCCESSFULLY TRYING TO FORCE THE KEY IN, VW ROADSIDE ASSISTANCE WAS CALLED. THE CAR WAS TOWED TO THE NEAREST DEALER. WHEN DEALER LOOKED AT THE PROBLEM, IT WAS DETERMINED THAT THE TUMBLER IN THE CYLINDER WAS IN THE LOCKED POSITION. THE DEALER SPRAYED WITH SILICONE LUBRICANT TO COAX THE TUMBLER TO RELEASE. *TR

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