NHTSA Complaint #10262893 — 2004 VOLVO V70

TL*THE CONTACT OWNS A 2004 VOLVO V70. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO SKIP AND STUTTER AS IF IT WERE GOING TO SHUT OFF ON THE HIGHWAY. THE CONTACT TOOK HER VEHICLE TO THE LOCAL MECHANIC AND WAS ADVISED TO TAKE IT TO THE VOLVO DEALER. THE DEALER DIAGNOSED THE ISSUE AND STATED THAT THE PRESSURE SENSOR AND THE MASS AIR FLOW SENSOR NEEDED TO BE REPLACED. THE CONTACT PAID $700 FOR THE REPAIR BECAUSE HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V226000 (ENGINE AND ENGINE COOLING). THE VOLVO MANUFACTURER AGREED WITH THE DEALER'S DIAGNOSIS. THEY ALSO INFORMED HER THAT THEY WOULD DEDUCT A PERCENTAGE OFF OF THE REPAIR COST; HOWEVER, THAT NEVER OCCURRED. THE FAILURE MILEAGE WAS 68,835.