NHTSA Complaint #10262820 — 2003 NISSAN MURANO STEERING

Complaint Details

ODI Number	10262820
Vehicle	2003 NISSAN MURANO
Component	STEERING
Date of Incident	March 23, 2009
Date Filed	March 23, 2009
Mileage	52,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

HIGH PRESSURE POWER STEERING HOSE LEAKED AT ONLY 52,600 MILES AND REQUIRED REPLACEMENT. THE VEHICLE IS 5.5 YEARS OLD AND OUT OF WARRANTY - NISSAN WOULD NOT COVER THE REPAIR DESPITE THE VEHICLE BEING LOW MILEAGE AND ME HAVING HAD THE POWER STEERING FLUID FLUSHED AT THE DEALERSHIP WHEN I HIT 30,000 MILES. THE HIGH PRESSURE HOSE AND TOTAL REPAIR COST $650. THIS IS UNACCEPTABLE FOR A CAR WITH SUCH LOW MILEAGE AND REGULAR MAINTENANCE. DEALER ADVISED THAT DUE TO THE LEAK, VEHICLE WAS UNSAFE TO DRIVE, REQUIRING ME TO PAY FOR A RENTAL UNTIL THEY COULD ORDER THE PART AND REPAIR THE VEHICLE. *TR

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