NHTSA Complaint #10262582 — 2007 HONDA PILOT

NYLON SIDE PANEL OF THE BACK PORTION OF THE DRIVER SEAT HAS A ROW OF EMPTY STITCH HOLES JUST UNDER THE PLEAT WHERE THE SIDE AND THE LEATHER SEAT PANELS ARE STITCHED. THE HOLES STARTED TO EXPAND AND BECOME LARGER EVENTUALLY CAUSING A TEAR. OTHER HOLES ARE JUST BEGINNING THE PROCESS AND ARE STARTING TO EXPAND. WENT TO MY DEALER AND SERVICE MANAGER TOLD ME IT IS HAPPENING BECAUSE OF GETTING IN AND OUT OF THE CAR. UNSATISFIED, HE TOLD ME HE WOULD HAVE REGIONAL INSPECTOR LOOK AT IT. SHE SAID SHE COULD NOT MAKE A DETERMINATION AND WOULD SEND PICTURE TO A HONDA ENGINEER. SERVICE MANAGER TOOK PICTURE WITH HIS CELL PHONE. THREE WEEKS LATER AFTER CHECKING BACK WITH THEM I'M TOLD IT'S NOT UNDER WARRANTY AND THEY WON'T FIX IT WITH GOODWILL. HONDA ADVERTISES 3 YR, 36000 MILE BUMPER TO BUMPER BUT FOR SOME REASON, THIS IS NOT COVERED. NO EXPLANATION WAS GIVEN. *TR