NHTSA Complaint #10262548 — 2002 BUICK RENDEZVOUS

TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE SECURITY SYSTEM WARNING INDICATOR ILLUMINATED AND CAUSED THE AUTOMATIC WINDOWS, DOORS, AND TRUNK TO LOCK. THE DOOR LOCKS INTERMITTENTLY MOVED FROM THE LOCKED TO UNLOCKED POSITION. THE CONTACT COULD NOT EXIT THE VEHICLE AND ATTEMPTED TO PLACE IT INTO PARK AND TURN OFF THE IGNITION. HOWEVER, SHE WAS STILL UNABLE TO EXIT THE VEHICLE. IN ADDITION, THE RADIO LOCK BUTTON ENABLED AND SHE COULD NOT MOVE IT FROM THE UNLOCK POSITION. THE DEALER INPUT A CODE THAT UNLOCKED ALL THE COMPONENTS THAT WERE AFFECTED BY THE SECURITY SYSTEM. THE IGNITION CYLINDER WAS REPAIRED AND THE CONTACT REMOVED A FUSE IN AN ATTEMPT TO CORRECT THE FAILURES. CURRENTLY, THE TRUNK IS STILL LOCKED AND THE FAILURES PERSIST. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 100,000.