NHTSA Complaint #10262464 — 2001 DODGE DURANGO

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10262464
Vehicle	2001 DODGE DURANGO
Component	SUSPENSION
Date of Incident	March 19, 2007
Date Filed	March 19, 2009
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL*THE CONTACT OWNS A 2001 DODGE DURANGO. AN INDEPENDENT MECHANIC INFORMED THE CONTACT THAT THE UPPER BALL JOINTS AND SWING ARMS FAILED AND NEEDED TO BE REPLACED. THE DEALER REPLACED THE UPPER BALL JOINTS ACCORDING TO NHTSA CAMPAIGN ID NUMBER 04V596000 (SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT); HOWEVER, IT WAS DISCOVERED THAT THE LOWER BALL JOINTS WERE ALSO FAULTY. THE FAILURE MILEAGE WAS 90,000 AND CURRENT MILEAGE WAS 130,000.

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