NHTSA Complaint #10262091 — 2008 FORD EDGE

EVENTS LEADING UP TO FAILURE: WAS DRIVING CAR AT A VERY SLOW RATE OF SPEED (LESS THAN 5 MPH) MAKING A RIGHT HAND TURN INTO A COMMERCIAL SHOPPING CENTER. FAILURE: UPON MAKING TURN, I HEARD A "POP" NOISE. AFTER TRYING TO ACCELERATE THE VEHICLE, IT WOULD NOT MOVE. I GOT OUT OF THE CAR AND NOTICED THAT THE WHEEL HAD BECOME DETACHED FROM THE AXLE AND WAS ONLY ATTACHED TO THE VEHICLE BY THE STRUT. BEARINGS HAD FALLEN OUT OF THE RELATED COMPONENTS AND THE WHEEL WAS AT APPROXIMATELY A 60% ANGLE WITH THE PAVEMENT (OTHER WHEEL WAS FINE AND WAS PERPENDICULAR TO PAVEMENT). CORRECTION OF FAILURE: TOWING TRUCK RESPONDED AND THE VEHICLE IS CURRENTLY BEING SERVICED UNDER THE MANUFACTURERS WARRANTY. INITIAL REPORT FROM THE SERVICE TEAM IS THAT IT IS MOST LIKELY MANUFACTURER DEFECT. I HAVE BEEN TOLD THAT ALL PARTS RELATED IN ACCIDENT WILL BE REPLACED OR REFURBISHED TO MAINTAIN 100% WORKING ORDER. *TR