NHTSA Complaint #10262035 — 2004 CHEVROLET SSR

STRUCTURE:BODY:DOOR issue reported to NHTSA

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Complaint Details

ODI Number	10262035
Vehicle	2004 CHEVROLET SSR
Component	STRUCTURE:BODY:DOOR
Date of Incident	March 5, 2009
Date Filed	March 16, 2009
Mileage	54,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL*THE CONTACT OWNS A 2004 CHEVROLET SSR. THE CONTACT STATED THAT THE PASSENGER SIDE DOOR HANDLE FAILED, WHICH PREVENTED HIM FROM OPENING THE DOOR. THE DRIVER'S SIDE DOOR HANDLE WAS REPLACED UNDER WARRANTY ON NOVEMBER 22, 2006. THE DIAGNOSIS FOUND THAT THE DOOR HANDLES WERE MADE WITH DEFECTIVE PLASTIC; THEREFORE, THEY BECOME PERMANENTLY INOPERABLE FROM THE INSIDE OF THE VEHICLE. THE DEALER STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND THE REPAIR COST WAS ESTIMATED AT $377. A REPORT WAS FILED WITH THE MANUFACTURER, BUT THEY WOULD NOT ASSIST WITH THE REPAIR. THE CONTACT PLANS ON HAVING THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 54,000 AND CURRENT MILEAGE WAS 54,300. 4/01/09 *NJ THE DEALER FOUND A BROKEN INNER HANDLE BRACKET. UPDATED 04/09/09. *JB

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