NHTSA Complaint #10261787 — 2004 SATURN ION

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10261787
Vehicle 2004 SATURN ION
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 466,700 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OR

Consumer Description

I OWN A 04 SATURN ION. I HAVE BEEN HAVING A CONSTANT PROBLEM STARTING THE CAR. WHEN THE TEMPERATURE IS BELOW 40 DEGREES, THE CAR WON'T START. ALL THE DASH LIGHTS ARE ILLUMINATED. SO I KNOW THE BATTERY ISN'T THE PROBLEM. I HAVE TO WAIT 20 MINUTES BEFORE THE CAR STARTS UP. AFTER DOING SOME RESEARCH. IT LOOKS LIKE THE PROBLEM IS THE STARTER SWITCH. THE GREASE HARDENS UP IN THE COLD, THEN THE SECURITY SYSTEM LOCKS OUT THE STARTER SWITCH. I HAVE READ HUNDREDS OF COMPLAINTS ON MESSAGE BOARDS REGARDING THIS PROBLEM. I KNOW GM AND SATURN KNOW OF THIS PROBLEM ALSO. THEY ARE SAYING THIS ISN'T A SAFETY PROBLEM. I THINK IT IS. MANY PEOPLE ARE HAVING TO SIT IN THEIR CARS WHEN IT'S BELOW FREEZING, WAITING TWENTY MINUTES TO START THEIR ION'S. WHAT ABOUT PARENTS WITH KIDS? WHAT ABOUT IF SOMEONE IS TRYING TO CARJACK MYSELF? I DON'T HAVE AWAY TO ESCAPE BY DRIVING OFF. *TR

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