NHTSA Complaint #10261749 — 2003 SUZUKI AN650 BURGMAN

THIS HAS TO DO WITH AMERICAN SUZUKI MOTORCYCLE. I HAVE WRITTEN A LETTER TO THE PRESIDENT OF AMERICA SUZUKI MOTORCYCLE MAC KATO. THIS IS A CVT TRANSMISSION SAFETY ISSUE TO ME. I HAVE 2003 AN 650 BURGMAN. I WAS RIDING THE BIKE AND ALL OF A SUDDEN I HAD ENGINE POWER BUT WASN'T GOING ANYWHERE. I'M GLAD I WAS ON THE CITY STREETS AND NOT ON THE HIGHWAY. IF THIS WOULD HAVE HAPPENED IN THE HOV LANES I DON'T KNOW WHAT I WOULD HAVE OF DONE! IF I HAD BEEN IN THE REGULAR LANES OF FREEWAY THAT I RIDE ON EVERY DAY I MIGHT NOT HAVE MADE IT TO THE SIDE IN ONE PIECE. WHAT HAPPENED TO ME IS THE PRIMARY PULLEY SHAFT ADAPTOR SEIZED ON THE PRIMARY SHAFT AND FROZE. THEREFORE THE TRANSMISSION STOPPED TURNING. I FEEL THAT, IF THERE IS A WEAKNESS WITH THIS PRODUCT, IT?S THE PRIMARY PULLEY AND THE PARTS THAT ARE ATTACHED TO THE PRIMARY PULLEY. INTERESTINGLY THE DEALER HAD JUST WORKED ON A DIFFERENT BIKE ABOUT A MONTH AGO AND WHAT FAILED ON THAT BIKE WAS THE PRIMARY PULLEY ASSEMBLY THE BOLT THAT GOES IN THE BOTTOM OF THE CASING OR THE PRIMARY PULLEY STOPPER BOLT SHEARED OFF RESULTING IN THE PRIMARY PULLEY TURNING INSIDE THE CASING AND CHEWED UP THE INSIDE OF THE CASING. I WILL REFER YOU TO A WEB SITE BURGMANUSA.COM THERE ARE OVER 8,000 MEMBERS HERE. SOME HAD THE CVT TRANS FAILURE. I HAD THE TRANSMISSION REPAIRED AND WITH PARTS AND LABOR THE COST IS $2,526.00 I DO HAVE THE PARTS THAT WAS REPLACED. *TR