NHTSA Complaint #10261699 — 2004 SATURN ION ELECTRICAL SYSTEM

Complaint Details

ODI Number	10261699
Vehicle	2004 SATURN ION
Component	ELECTRICAL SYSTEM
Date of Incident	February 14, 2009
Date Filed	March 13, 2009
Mileage	38,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

WE HAVE A 2004 SATURN ION THAT WHEN IT COLDS DOES NOT START. AT FIRST WE THOUGHT IT WAS THE BATTERY, BUT THE BATTERY IS FINE. THEN WE NOTICED THAT IT ONLY HAPPENED ON COLD DAYS. IF THE TEMP WAS BELOW 40 DEGREES F. AND THE CAR SAT FOR SEVERAL HOURS (MOSTLY MORNINGS), WHEN YOU ATTEMPTED TO CRANK, THE CAR WOULD NOT START. IF SEEMS IF YOU HAVE A DEAD BATTERY. MOST OF THE TIME IT WOULD START AFTER ABOUT 10 TO 15 MINUTES. THIS IS VERY DANGEROUS, BEING STRANDED DUE TO MILDLY COLD WEATHER. THANK GOD NOTHING BAD HAS HAPPENED WHILE WAITING FOR CAR TO CRANK. I HAVE TALKED TO SEVERAL SATURN OWNERS, AND THEY TO HAVE THE SAME PROBLEM. AT LEAST I LIVE IN FLORIDA AND IT DOES NOT STAY COLD LONG. SATURN NEEDS TO FIX THIS PROBLEM. ALSO, WAS TOLD BY A SERVICE PERSON AT SATURN TO TAKE A BLOW DRYER TO WARM THE STEERING COLUMN. THIS HAS BEEN HAPPENING FOR A FEW YEARS NOW. *TR

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