NHTSA Complaint #10261526 — 2003 GMC ENVOY

ON 6/3/2008, I PURCHASED 2 MICHELIN LTX M/S 245/65/17 TIRES FOR MY 2003 GMC ENVOY FROM, MILLENNIUM AUTOBODY & SERVICE INC., 1782 MAIN ST., BROCKTON, MA 02304. ON 10/22/2008 (AFTER ONLY 7969 MILES) THE TIRE BLEW OUT ON THE WAY TO FL- HAD IT BEEN REPLACED IN NY. THE TIRE WAS SHREDDED. ON 11/10/2008 (AFTER ONLY 9557 MILES ) THE 2ND TIRE WENT FLAT- I WAS ABLE TO PULL THE SUV OVER QUICKLY RECOGNIZING THE SAME SOUNDS AND VIBRATIONS FROM 1ST BLOW OUT. THIS TIRE WAS NOT SHREDDED. THERE WAS NO PUNCTURES/ CUTS TO THE TIRE. THE CLERK AT THE TIRE KINGDOM IN FL STATED THAT IT WAS A FAULTY TIRE VALVE STEM THAT HAD CAUSED THE TIRE TO FAIL. I CALLED HOME, AND MY FAMILY ADVISED ME THAT THERE HAD BEEN REPORTS OF BAD VALVE STEMS ON TRUCKS AND SUV'S. I CONTACTED THE LOCATION WHERE I PURCHASED THE TIRES TO REPORT THE TWO TIRES FAILING- THEY REQUESTED THAT I BRING THE TIRES BACK WHEN I CAME BACK TO MA. I DID NOT HAVE THE 1ST TIRE- BUT I DID GET AND STILL HAVE THE 2ND TIRE. MILLENNIUM AUTOBODY SAID THEY WERE GOING TO TALK TO TIRE REP AND GET BACK TO ME- BUT IT HAS BEEN SEVERAL WEEKS NOW AND STILL NO WORD. I WAS VERY FORTUNATE THAT NO ONE WAS INJURED DURING THESE 2 EVENTS- I FEAR THAT THERE ARE STILL FAULTY TIRE VALVES OUT THERE- THAT OTHER CONSUMERS MAY NOT BE AWARE OF THEM. *TR