NHTSA Complaint #10261460 — 2001 FORD F-250 SD

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10261460
Vehicle	2001 FORD F-250 SD
Component	ENGINE AND ENGINE COOLING
Date of Incident	January 30, 2009
Date Filed	March 10, 2009
Mileage	118,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

IN LATE DECEMBER 2008 I HAD ALL MY SPARK PLUGS REPLACED BY 1ST CHOICE AUTOMOTIVE. BY THE END OF JANUARY 2009 ONE OF THE SPARKS PLUGS SHOT OUT OF THE ENGINE. THEY CAME AND TOWED MY TRUCK TO THEIR SHOP AND PUT IN A HELICOIL. ONCE AGAIN AT BEGINNING OF MARCH THE SAME SPARK PLUG SHOT OUT. THE SHOP TELLS ME THAT FORD HAS A SERVICE BULLETIN ON IT. THE BULLETIN SAYS TO REPLACE THE CYLINDER HEAD. I CALLED AL PACKER FORD TO CONFIRM WHAT FIRST CHOICE AUTOMOTIVE. THEY SAID FORD DOES HAVE A SERVICE BULLETIN ON THIS DEFECT AND AGREED ALONG WITH THE SHOP THAT I SHOULD REPLACE MY CYLINDER HEAD. I FEEL THAT IF FORD KNOWS THAT THEY ARE HAVING A PROBLEM WITH THESE CYLINDER HEADS THEN THEY SHOULD REPAIR IT. I SHOULD NOT HAVE TO PAY TO FIX A PROBLEM THAT THEY ALREADY KNOW ABOUT. ANY HELP YOU CAN GIVE IS APPRECIATED. *TR

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