NHTSA Complaint #10261307 — 2007 MAZDA MAZDASPEED3

I HAVE AN 2007 MAZDA MAZDASPEED3 BOUGHT IN MAY 2007. I HAD THE MOTOR MOUNT BOLT REPLACED DURING AN ASSOCIATED RECALL IN AUGUST 2007. A FEW MONTHS LATER IT FAILED (JULY 2008). THE BOLT HAD BACKED OUT, AND SHEARED THROUGH THE LAST FEW THREADS. I HEARD THIS LOUD BANG, FOLLOWED BY CLUNK-CLUNK NOISES AND IMMEDIATELY PULLED OVER INTO A GAS STATION. I WAS FORTUNATE TO BE ON THE RIGHT LANE AT 30 MPH IN 3RD GEAR. I HAD IT TOWED TO JIM ELLIS MAZDA OF MARIETTA (GA). THEY TOLD ME THAT THE ENGINEERS FROM MAZDA HAD A LOOK AT IT AND THE WHOLE MOUNT BRACKET AND THE BOLT WAS REPLACED UNDER WARRANTY. BUT OVER THE PAST TWO WEEKS I'VE BEEN HEARING A SLIGHT CLUNKING NOISE ESPECIALLY DURING SLOW TURNS, SO I TOOK IT BACK TO THE DEALER AGAIN ON LAST MONDAY (03/02/09) TO HAVE THEM LOOK AT IT. THEY FOUND THAT THE STEERING RACK FLOW CONTROL VALVE WAS POPPING AT TIMES AND REPLACED IT UNDER WARRANTY. I HAD ALSO ASKED THEM TO HAVE A LOOK AT MY MOUNTS, JUST TO BE SURE. I GOT MY CAR BACK ON THURSDAY AND WAS TOLD THAT MY MOUNTS WERE FINE. BUT ON FRIDAY (03/06/09) I STILL HAD THOSE CLUNKING SOUNDS ON SLOW TURNS AND WHILE PULLING OUT OF PARKING LOTS/BACKING UP. I ALSO NOTICED SOME ODD VIBRATIONS ON THE CLUTCH PEDAL WHILE GIVING GAS AND DURING IDLE. THE LAST TIME HAD THESE VIBRATIONS WERE JUST BEFORE THE MOTOR MOUNT FAILED ON ME. SO I DECIDED TO HAVE A LOOK INTO MY MOUNTS. I ALSO NOTICED THAT MY CLOCK AND TRIP METERS WERE NOT RESET. IF THE DEALER HAD INSPECTED MY MOUNTS THEY WOULD'VE BEEN RESET WHEN THE BATTERY IS BEING REMOVED. THAT RAISED MY SUSPICIONS. I REMOVED THE BATTERY AND TRIED TURNING THE MOUNT BOLT. IT WAS I COULD TURN IT WITH JUST ONE HAND. I IMMEDIATELY CALLED THE DEALER AND ASKED THEM WHAT TO DO. THE ASKED TO BRING THE CAR OVER AFTER TIGHTENING IT, OR GET IT TOWED IF I COULDN'T. I TIGHTENED THE BOLT AND IT TOOK ME ABOUT 6 TURNS TO FULLY TIGHTEN IT!!! THE BOLT WAS ALMOST OUT AND I CAUGHT IT BEFORE SOMETHING SERIOUS HAD OCCURRED. THE DEALER HAS RE TIGHTENED THE BOLT NOW. *TR