NHTSA Complaint #10261066 — 2005 TOYOTA AVALON ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10261066
Vehicle	2005 TOYOTA AVALON
Component	ENGINE AND ENGINE COOLING
Date of Incident	February 2, 2005
Date Filed	March 8, 2009
Mileage	82,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WE BOUGHT A TOYOTA AVALON IN 2005 FOR MY SON THINKING THAT WE HAVE HAD A VERY GOOD EXPERIENCE WITH OUR FIRST TOYOTA. YESTERDAY, MY WORRIED SON CALLED TO TELL ME THAT OIL WAS LEAKING FROM HIS CAR. NOT WANTING TO CAUSE MORE DAMAGE TO HIS CAR, HE CALLED A TOWING SERVICE AND THEY TOOK HIS CAR TO THE CLOSEST REPAIR SHOP. THERE HE WAS TOLD THAT HE HAD TO TAKE THE CAR TO A TOYOTA DEALERSHIP AS THIS PROBLEM HAS BEEN REPORTED BY SEVERAL AVALON OWNERS. WHEN THE CAR WAS TAKEN TO THE DEALER, HE WAS TOLD THAT THE PART NEEDED TO REPAIR THE CAR IS IN BACK ORDER AND WOULD PROBABLY TAKE 3 WEEKS BEFORE IT ARRIVES. IN THE MEANTIME, HE WAS TOLD THAT THERE IS ANOTHER AVALON WAITING FOR THE SAME PART AND SINCE THAT CAR CAME IN FIRST, HIS CAR MAY NOT BE READY BY THEN. MY SON WAS NOT OFFERED A RENTAL WHICH I WILL TAKE UP WITH THE DEALERSHIP. LOOKS LIKE WHATEVER WAS PLAGUING THE AVALON 2006 OWNERS IS ALSO BEING EXPERIENCED BY 2005 OWNERS. *TR

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