NHTSA Complaint #10260955 — 2000 CHEVROLET IMPALA

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10260955
Vehicle	2000 CHEVROLET IMPALA
Component	SUSPENSION
Date of Incident	March 3, 2007
Date Filed	March 6, 2009
Mileage	125,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE FRONT END OF HER VEHICLE VIBRATES SEVERELY. THE TIE ROD ENDS, RACK, TRANSMISSION MOUNTS, TIRES, INTERMEDIATE SHAFT, AND BOTH AXLES HAVE BEEN REPLACED, BUT THE VIBRATION STILL PERSISTS. ON MARCH 6, 2009, THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC AND PAID $600 TO HAVE THE VEHICLE REPAIRED. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER INFORMED HER TO TAKE THE VEHICLE TO ANOTHER DEALER FOR DIAGNOSTIC TESTING, WHICH WOULD COST $88. THE FAILURE MILEAGE WAS 125,000.

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#10145297 — December 15, 2005 — DT: THE CONSUMER STATED WHILE STOPPING AT A RED LIGHT A STRANGE ODOR ENTERED THE VEHICLE FOLLOWED BY A LOSS OF POWER...

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