NHTSA Complaint #10260876 — 2001 CHEVROLET MALIBU

WE HAD PURCHASED A 2001 CHEVY MALIBU LS IN 2004, IT HAD 28,922 MILEAGE. ON JULY 1ST 2004, HAD 28,959 MILES, THE ENGINE LIGHT KEPT COMING ON SO WE BROUGHT IT TO FOREST CITY TO GET IT CHECKED OUT, THEY FOUND THE RESERVOIR LOW AND TOPPED IT OFF, THEY SAID NO VISIBLE COOLANT LEAKS! ON JULY 12TH 2007 WE HAD BROUGHT IT BACK TO QUIRK ( WHICH WAS FOREST CITY) THEY SAID THAT THE LOWER INTAKE MANIFOLD CASKETS WERE LEAKING COOLANT, THEY WANTED $879.00 TO FIX IT (MILEAGE 46,495). WE GOT IT FIXED BY A CERTIFIED MECHANIC FOR $370.00 ON JULY27,2007. NOW WE HAD A 20 POINT INSPECTION DONE ONJANUARY 29TH 2007 AND QUIRK SAID THAT WE NEED INTAKE MANIFOLD CASKETS AGAIN!, WITH ONLY 9,953, AFTER THE FIRST TIME THEY WENT, ( MILAGE 56,248). I HAVE TALKED TO QUIRK AND THEY SAID THEY WOULD TAKE 10% OFF THE $695.00 PRICE TO FIX IT, SO I TALKED TO GM AND THEY SAID IT WASN'T THERE PROBLEM BUT WOULD TAKE 25% OFF. IF IT WASN'T THERE PROBLEM THEN WHY WOULD THEY DO THAT? WHEN I ASKED THEM WHY I WASN'T CONTACTED ABOUT THE DEX COOL PROBLEM, THEY HAD NO ANSWER. I HAVE CHECKED A LOT OF WEB SITES AND THIS IS HAPPENING OVER AND OVER AGAIN TO PEOPLE. WHY CAN'T SOMETHING BE DONE ABOUT THIS. I DON'T FEEL THAT I SHOULD HAVE TO PAY FOR SOMETHING THAT GM IS RESPONSIBLE FOR. I HOPE THAT YOU CAN HELP ALL OF US, THAT ARE HAVING THIS AND OTHER PROBLEMS. THANK YOU FOR LISTENING. *TR