NHTSA Complaint #10260874 — 2005 NISSAN ALTIMA

CAR TURNED OFF WHILE ENTERING ON RAMP OF HIGHWAY IN HEAVY TRAFFIC. ACCORDING TO A RECALL NOTICE OF DEC 2007, THE ECM MUST BE UPDATED. I BROUGHT MY VEHICLE IN FOR THE RECALL. I WAS TOLD IN ORDER TO PERFORM THE RECALL UPDATE THEY MUST FIRST RUN A DIAGNOSTIC TEST FOR $98. I WAS THEN TOLD THE CRANKSHAFT POSITION CENSOR NEEDS TO BE REPLACED. THIS WOULD COST ANOTHER $200. SINCE I DID NOT RECEIVE THE RECALL NOTICE AND THE ECM CAUSED THE CRANKSHAFT POSITION CENSOR TO OVERHEAT HOW IS IT THAT I MUST PAY FOR THIS. THIS WAS DUE TO THE DEFECT IN THE VEHICLE. I HAD NO WAY TO KNOW IF IT EVEN NEEDED TO BE REPLACED. I HAD TO GO BY THEIR WORD AND IN ORDER TO HAVE THE COMPUTER IN MY VEHICLE UPDATED. THIS IS VERY DANGEROUS. WHEN I CALLED NISSAN CONSUMER AFFAIRS FOR THEIR ASSISTANCE, I WAS FIRST TOLD THAT THE VIN ON MY VEHICLE DID NOT FALL UNDER THE RECALL. WHEN I INSISTED THAT HOW IS IT MY CAR WOULD HAVE THE SAME PROBLEM AS DESCRIBED IN THE RECALL THEY THEN CHANGED THEIR POSITION TO A LETTER WAS SENT OUT TO MY IN JUNE OF 2008. I WOULD NOT IGNORE SUCH AN IMPORTANT RECALL NOTICE. I NEVER RECEIVED THE LETTER AND IF NOT FOR STALLING WHILE DRIVING I STILL WOULD NOT KNOW. *TR