NHTSA Complaint #10260766 — 2005 CHEVROLET IMPALA

I HAVE A 2005 IMPALA SS, THE VEHICLE HAS STARTING PROBLEMS WHICH BEGAN AT 8,000 MILES. IF THE CAR SITS MORE THAN TWO DAYS WITHOUT BEING DRIVEN THE BATTERY GOES DEAD. THERE IS A SERIOUS ELECTRICAL DRAIN ON THE BATTERY. I TOOK THE CAR TO THE DEALERS SERVICE DEPARTMENT ON SEVERAL OCCASIONS, THEY TELL ME THAT THEY CAN FIND ANYTHING WRONG. AT ONE POINT THEY KEPT THE CAR FOR A WEEK, THEN TOLD ME THAT I MUST BE DOING SOMETHING WRONG BECAUSE THEY CAN FIND ANYTHING WRONG WITH THE VEHICLE. THE CAR NOW HAS 17,000 MILES, AND I CONTINUE TO STILL HAVE THE ELECTRICAL DRAIN. I HAVE HAD TO PURCHASE TWO NEW BATTERIES SINCE OWNING THE CAR. I HAVE TO CARRY A PORTABLE POWER SOURCE IN THE TRUNK, TO JUMP START THE VEHICLE. THIS IS NOT RIGHT AND SHOULD NOT BE HAPPENING. THE ELECTRICAL PROBLEM SHOULD HAVE BEEN SOLVED BY NOW. I HAVE BEEN A LOYAL CHEVY OWNER FOR FIFTY YEARS, AND THIS IS THE WAY I'M REWARDED. THE MANUFACTURER AND THE DEALER STILL HAVE NOT LEARNED THAT PROFESSIONAL CUSTOMER SERVICE IS PARAMOUNT. I MAY NEVER BUY ANOTHER GM CAR. *TR