NHTSA Complaint #10260712 — 2006 FOREST RIVER PUMA

TL*THE CONTACT OWNS A 2006 FOREST RIVER PUMA RV. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2652. THE CONTACT NOTICED A YELLOW RESIDUE LEAKING FROM THE REFRIGERATOR. THE REFRIGERATOR STOPPED OPERATING WITHOUT WARNING AND WAS TAKEN TO A LOCAL AUTHORIZED SERVICE CENTER. THE TECHNICIAN REFUSED TO REPAIR THE REFRIGERATOR DUE TO THE HAZARDOUS CONDITIONS. THE DOMETIC CUSTOMER CENTER WAS NOTIFIED OF THE FAILURES AND STATED THAT THE CONTACT WAS RESPONSIBLE FOR THE REPAIR KIT POSTAGE AND LABOR; HOWEVER, DOMETIC WOULD REIMBURSE HER FOR THE EXPENSES. THE REFERENCE NUMBER PROVIDED WAS 26228860. THE CONTACT STATED THAT THE RECALL REMEDY WILL NOT CORRECT THE ISSUES ADDRESSED IN NHTSA CAMPAIGN ID NUMBER 08E032000 (EQUIPMENT). THE REFRIGERATOR HAS NOT BEEN REPAIRED.