NHTSA Complaint #10260565 — 1994 FORD EXPLORER STRUCTURE:BODY

Complaint Details

ODI Number	10260565
Vehicle	1994 FORD EXPLORER
Component	STRUCTURE:BODY
Date of Incident	February 28, 2009
Date Filed	March 3, 2009
Mileage	170,000 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL*THE CONTACT OWNS A 1994 FORD EXPLORER. THE CONTACT STATED THAT THE LIFTGATE BRACKETS FRACTURED AND THE GLASS FELL OUT AND STRUCK HER ON THE HEAD. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 99V310001 (STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE), ALTHOUGH THE FAILURES WERE IDENTICAL. THE CONTACT WOULD HAVE TO PAY $200 FOR THE REPAIR. CURRENTLY, THE WINDOW CAN NO LONGER BE OPENED. THE FAILURE AND CURRENT MILEAGES WERE 170,000.

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