NHTSA Complaint #10260432 — 1999 AUDI A4

TL*THE CONTACT OWNS A 1999 AUDI A4 QUATRO. THE CONTACT BOUGHT THE VEHICLE FROM A PRIVATE DEALER. AS HE DROVE THE VEHICLE OFF THE LOT, HE HEARD A GRINDING NOISE COMING FROM THE BRAKES. HE INFORMED THE SALES ASSOCIATE THAT THERE WAS RUST UNDERNEATH THE VEHICLE, INCLUDING THE BRAKE PADS. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND THEY STATED THAT THEY WOULD GIVE HIM ANOTHER VEHICLE FOR AN ADDITIONAL $3,000. THE OTHER VEHICLE HAD A CRACKED WINDSHIELD AND NEEDED A NEW FUEL PUMP; THEREFORE, THE CONTACT DID NOT WANT THE OTHER VEHICLE. HE KEPT THE AUDI AND TOOK IT TO AN AUDI DEALER FOR A DIAGNOSTIC. THE RESULTS INDICATED THAT THE BEARINGS WERE RUSTED AND THE VEHICLE NEEDED AN ALIGNMENT AND NEW BRAKE PADS. IN ADDITION, THE RIMS WERE BENT. THE AUDI DEALER STATED THAT THE VEHICLE SHOULD HAVE NEVER BEEN SOLD IN THAT CONDITION AND WITH THOSE DEFECTS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 142,926 AND CURRENT MILEAGE WAS 142,927. UPDATED 03/17/09. *LJ THE UPPER AND LOWER CONTROL ARMS WERE WORN. UPDATED 03/18/09. *JB