NHTSA Complaint #10260319 — 1997 BUICK CENTURY STEERING

Complaint Details

ODI Number	10260319
Vehicle	1997 BUICK CENTURY
Component	STEERING
Date of Incident	February 27, 2009
Date Filed	February 28, 2009
Mileage	129,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

1) CAR NEEDED TOWED TO GARAGE FOR STARTER FAILURE. AS IT LEFT THE GARAGE THE STEERING LOCKED UP AND SENT CAR ALMOST INTO ONCOMING TRAFFIC WITH 2 CHILDREN IN THE CAR. THERE HAD BEEN NO OTHER WARNINGS OF A PROBLEM. 2) IT HAPPENS EVERY TIME THE STEERING IS TURNED ONE DIRECTION THEN BACK TO THE OTHER. IT DOES NOT JUST COME BACK. ESPECIALLY TO THE LEFT. I ALMOST CRASHED 4 TIMES JUST TRYING TO GET IT HOME. 3) I FILED AN INSURANCE CLAIM ON THE TOW COMPANY THINKING THEY WERE RESPONSIBLE. THEY LOOKED AT IT AND SAID THEY FOUND NOTHING WRONG, THAT NOTHING WAS BENT. AFTER GETTING ON LINE AND INVESTIGATING, I LEARNED OF THIS STEERING PROBLEM. IT MATCHES IT PERFECTLY. I HAD SOMEONE KNOWLEDGEABLE OF MECHANICS LOOK AT THE CAR AND THEY SAID THE STEERING GEAR RACK NEEDS REPLACED AND NOT TO DRIVE THE CAR AS IT IS. IT IS TO DANGEROUS TO DRIVE. I ALSO JUST HAD NEW INTAKE MANIFOLD GASKET FROM THE DECOOL PROBLEM GM HAS. NOW I HAVE A CAR THAT I CAN'T DRIVE AND CAN'T AFFORD TO FIX. NOBODY ASSUMES LIABILITY AND I THINK GM SHOULD HAVE HAD THIS RECALLED AND CORRECTED. *TR

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