NHTSA Complaint #10260197 — 1996 FORD CONTOUR

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10260197
Vehicle	1996 FORD CONTOUR
Component	ELECTRICAL SYSTEM
Date of Incident	February 24, 2009
Date Filed	February 27, 2009
Mileage	109,688 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

TL*THE CONTACT OWNS A 1996 FORD CONTOUR. WHILE DRIVING 55 MPH, THE CONTACT SMELLED A BURNING ODOR AND NOTICED SMOKE EMANATING FROM THE INSTRUMENT PANEL. AFTER CLOSE INSPECTION, HE NOTICED THAT THE BLOWER SWITCH AND ALL ASSOCIATED WIRING WERE MELTED. THE DEALER WOULD NOT ASSUME RESPONSIBILITY BECAUSE THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 01V230000 (ELECTRICAL SYSTEM). THE MANUFACTURER WOULD NOT ASSIST AND THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 109,688. 4/01/09 *NJ FORD STATED THE VEHICLE WAS DIAGNOSED BEFORE IT LEFT THE FACTORY AND THEY REFUSED TO REIMBURSE THE CONSUMER. UPDATED 04/07/09. *JB

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