NHTSA Complaint #10259985 — 2003 FORD TAURUS

I CURRENTLY OWN A 2003 FORD TAURUS SEDAN. TWICE IN THE LAST 2 OR 3 YEARS I NOTICED WATER ON THE CARPET ON THE FRONT PASSENGER SIDE OF THE VEHICLE. WELL, OVER THE LAST FEW WEEKS THE BLOWER MOTOR STARTED ACTING ABNORMALLY. FINALLY, ON FEBRUARY 23, 2009, I HAD TO TAKE THE CAR TO A LOCAL DEALER TO HAVE THE BLOWER MOTOR, A RESISTOR BANK, A PIECE OF COWL TOP PLASTIC AND SOME WEATHERPROOF GASKET REPLACED. I LEARNED JUST PRIOR TO TAKING THE VEHICLE IN THAT THERE WAS A "TSB" ABOUT THIS SAME PROBLEM FOR A RANGE OF VEHICLES BUILT BETWEEN 2001 AND 2003. THE COST OF THESE REPAIRS WAS $237.00 IN LABOR AND APPROXIMATELY $200.00 IN PARTS. I AM ANNOYED AND IRRITATED THAT FORD MOTOR COMPANY STILL CAN'T LEARN HOW TO MAKE CARS, TEST THEM AS LONG AS THEY DO, BUILD THEM AND THEN I EXPERIENCE THIS PARTICULAR PROBLEM THAT THEY ALREADY KNEW ABOUT, SIX YEARS AFTER PURCHASING THE VEHICLE BRAND NEW. IT WAS ALSO A POTENTIAL SAFETY HAZARD THAT THE BLOWER FAILED DURING EXTREMELY COLD WEATHER OPERATIONS. I HAD TO PARK THE VEHICLE AT HOME BECAUSE THERE WAS NO HEAT OR ANY WAY TO DEFROST THE INSIDE OF THE WINDSHIELD. *TR