NHTSA Complaint #10259838 — 2006 SUZUKI FORENZA

THE INSIDE DOOR HANDLES ON THE 2006 SUZUKI FORENZA ARE MADE OF CHEAP PLASTIC AND DEFECTIVE. THE PASSENGER SIDE BROKE OFF AND THEN THE ONE ON THE BACK DOOR BROKE OFF. I TOOK MY CAR INTO A DEALER FOR THE SEAT BELT RECALL AND WAS NEVER ADVISE AT THAT TIME THEY COULD REPLACE THE HANDLES IF I WAS STILL WITHIN MY MILEAGE FOR MY WARRANTY WHICH AT THE TIME I WAS. ANOTHER SUZUKI OWNER HAD THE SAME ISSUE SO WE CALLED THE DEALER AND WAS ADVISED YES WE'RE AWARE OF THAT PROBLEM BUT CAN ONLY REPLACE THEM FOR FREE IF YOU VEHICLE IS STILL UNDER WARRANTY!! IF NOT THERE IS A $50.00 LABOR CHARGE PER DOOR PLUS THE HANDLE COST. SUZUKI HASN'T LISTED THIS ISSUE AS A RECALL. UPON DOING MORE RESEARCH I FOUND A WEBSITE WITH NUMEROUS COMPLAINTS IN REFERENCE TO THE PLASTIC DOOR HANDLES BREAKING OFF. NOW ON THE 2007 SUZUKI FORENZA THEY USE CHROME HANDLES.. HMMM WONDER WHY? I FEEL CHEATED, IF SUZUKI IS AWARE THAT THIS COULD CAUSE SOMEONE HARM IN THE EVENT OF AN ACCIDENT AND THE CONSUMER HAS TO ROLL DOWN THERE WINDOW TO OPEN THE DOOR COULDN'T THAT BE A POTENTIAL LAW SUIT? I'M IN HOPES SOMEONE OF AUTHORITY CAN LOOK INTO THIS AND HAVE THIS LISTED AS A RECALL, IT IS UNFAIR TO ALL WHO OWN A 2006 FORENZA TO HAVE TO PAY FOR A MISTAKE THEY MADE TRYING TO CUT COST ON THE ASSEMBLY LINE. *TR