NHTSA Complaint #10259714 — 2004 SATURN ION ELECTRICAL SYSTEM

Complaint Details

ODI Number	10259714
Vehicle	2004 SATURN ION
Component	ELECTRICAL SYSTEM
Date of Incident	February 22, 2009
Date Filed	February 23, 2009
Mileage	72,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I OWN A 2004 SATURN ION QUAD COUPE AND LIKE OTHERS, IT HAS THE COLD WEATHER FAIL TO START PROBLEM WHEN THE TEMPERATURE IS BELOW FREEZING. I STOPPED BY THE LOCAL SATURN GARAGE TO SEE WHAT TYPE OF REPAIR IS RECOMMEND FOR THIS PROBLEM. THEY ARE QUITE AWARE OF THE PROBLEM WITH NO WARRANTY REPLACEMENT. THEIR SUGGESTION, IF I DIDN'T WANT TO SPEND THE BUNDLE OF MONEY TO HAVE THE IGNITION SWITCH REPLACED WAS TO CARRY BIC LIGHTER TO WARM THE KEY. THE SERVICE WRITER SAID THAT SATURN ENGINEERING SPECED THE WRONG TEMPERATURE GREASE TO LUBE THE SWITCH. NOW, I THE CUSTOMER, HAVE TO DEAL WITH THE ANOTHER GM GENERATED ENGINEERING DESIGN PROBLEM. THIS IS A VERY ANNOYING PROBLEM BECAUSE I CAN NOT RELY ON AN OTHERWISE PERFECTLY GOOD RUNNING CAR AND CAN'T COUNT ON IT FOR AN EMERGENCY. *TR

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