NHTSA Complaint #10259642 — 2003 GMC ENVOY
STRUCTURE issue reported to NHTSA
Complaint Details
| ODI Number | 10259642 |
| Vehicle | 2003 GMC ENVOY |
| Component | STRUCTURE |
| Date of Incident | |
| Date Filed | |
| Mileage | 70,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
6 YEARS AFTER NEW PURCHASE AND APPROXIMATELY 70,000 MILES, RUST BUBBLES STARTED APPEARING AROUND THE LOWER INSIDE EDGES OF ALL FIVE DOORS. NO ACTUAL RUST WAS VISIBLE UNTIL DEALER MANAGER PEALED A SMALL AREA OF BUBBLING PAINT OFF WITH A KNIFE AND EXPOSED THE RUST UNDERNEATH. GM WOULD NOT TAKE RESPONSIBILITY FOR THE PAINT DEFECT, HAD TO PAY OUT OF POCKET FOR DEALER TO SAND AND REPAINT. RUST PROTECTION WARRANTY WAS NOT HONORED BECAUSE NO RUST-THROUGH HAD OCCURRED YET. *TR
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