NHTSA Complaint #10259630 — 2004 CADILLAC ESCALADE ELECTRICAL SYSTEM

Complaint Details

ODI Number	10259630
Vehicle	2004 CADILLAC ESCALADE
Component	ELECTRICAL SYSTEM
Date of Incident	February 10, 2009
Date Filed	February 23, 2009
Mileage	88,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL*THE CONTACT OWNS A 2004 CADILLAC ESCALADE. THE CONTACT STATED THAT THE ENTIRE INSTRUMENT PANEL ON THE VEHICLE BECAME INOPERABLE, INCLUDING THE SPEEDOMETER. THE DEALER STATED THAT THERE WERE NO RECALLS; HOWEVER, THE MANUFACTURER WAS AWARE OF THE FAILURES AND STATED THAT CADILLAC WOULD REPLACE THE INSTRUMENT PANEL FOR FREE ON VEHICLES WITH LESS THAN 75,000 MILES. THE CONTACT DID NOT KNOW IF HIS VEHICLE FIT THE CRITERIA. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 88,100.

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