NHTSA Complaint #10259451 — 2004 FORD EXPLORER PARKING BRAKE

Complaint Details

ODI Number	10259451
Vehicle	2004 FORD EXPLORER
Component	PARKING BRAKE
Date of Incident	February 3, 2009
Date Filed	February 20, 2009
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

DEAR NHTSA, BELOW IS MY ORIGINAL CONTACT TO FORD MOTOR CORP (FMC). I RECENTLY REPLACED THE BRAKES ON MY 2004 EXPLORER, BUT WHEN I PULLED THE REAR ROTORS, THE FRICTION MATERIAL FROM THE E-BRAKE SHOES FELL ON THE GROUND. THIS IS A SERIOUS SAFETY ISSUE! SUMMARY: FRICTION MATERIAL WAS NOT BONDED TO E-BRAKE SHOE. BASED ON THE EXTENSIVE CORROSION OF THE E-BRAKE SHOES AT TIME OF REPLACEMENT, THIS CONDITION HAS EXISTED FOR A LONG PERIOD OF TIME. FMC REQUESTED MORE INFORMATION, AND I COMPLIED. I HAVE PICTURES, BUT DO NOT KNOW HOW TO ATTACH THEM. I ALSO HAVE RESEARCHED THIS ISSUE IN MY AREA (S.E. MICHIGAN, AND IT IS COMMON BASED ON INPUT FROM A FORD DEALER AND ANOTHER SERVICE FACILITY) PLEASE LET ME KNOW HOW I CAN ATTACH PICS. *TR

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