NHTSA Complaint #10259368 — 2008 KIA SPORTAGE

TL*THE CONTACT OWNS A 2008 KIA SPORTAGE. THE CONTACT HAS EXPERIENCED SEVERAL FAILURES WITH THE VEHICLE EVER SINCE ITS DATE OF PURCHASE. WHILE DRIVING 30 MPH, THE INSTRUMENT PANEL GAUGES ILLUMINATED AND BEGAN TO FAIL. SOON AFTER, THE VEHICLE FAILED COMPLETELY; HOWEVER, THE CONTACT WAS ABLE TO SAFELY MANEUVER THE VEHICLE TO HER DESTINATION. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE ELECTRONIC STEERING CONTROL MODULE FAILED. THE VEHICLE WAS REPAIRED. TWO MONTHS LATER, THE CONTACT NOTICED A NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS THEN TAKEN TO A LOCAL REPAIR SHOP AND IT WAS DETERMINED THAT THE TWO FRONT STRUT BOLTS WERE LOOSE FROM THE SPINDLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED TO TAKE THE VEHICLE TO THE DEALER FOR FURTHER INSPECTION. THE FAILURE MILEAGE WAS 900 AND CURRENT MILEAGE WAS 4,230.