NHTSA Complaint #10259303 — 2004 SATURN ION ELECTRICAL SYSTEM

Complaint Details

ODI Number	10259303
Vehicle	2004 SATURN ION
Component	ELECTRICAL SYSTEM
Date of Incident	February 17, 2009
Date Filed	February 19, 2009
Mileage	45,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

CAR REFUSES TO START WHEN TURNING KEY IN IGNITION. PASSLOCK ICON FLASHES ON DASHBOARD AND "SERVICE VEHICLE" COMES UP ON MESSAGE PANEL. THIS IS A COLD WEATHER STARTING PROBLEM DUE TO THE INTERMITTENT MALFUNCTION OF THE PASSLOCK CIRCUIT IN THE IGNITION (KEY) SWITCH. PASSLOCK MODULE HAS BEEN REPLACE 3 TIMES BY DEALER. LAST TIME 2006. SATURN HAS A COMPLAINT FILE UNDER MY NAME, VIN, AND PHONE NUMBER. THIS IS AN ONGOING PROBLEM THAT HAPPENS EVERY WINTER WHEN THE TEMPERATURE DROPS BELOW FREEZING. IT IS ALSO A KNOWN PROBLEM, YET GM REFUSES TO RECALL THE CARS AFFECTED. OUT OF WARRANTY DEALER REPAIR RUNS OVER $ 500. RECENT FAILURE TO START HAS HAPPENED AT LEAST 10 TIMES SINCE DECEMBER OF 2008. *TR

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