NHTSA Complaint #10259248 — 2002 CHRYSLER SEBRING

SINCE APPROXIMATELY 2004, THE PAINT BEGAN WEARING OFF (NOT PEELING) THE ROOF OF MY 2002 CHRYSLER SEBRING. I WENT TO THE DEALERSHIP WHERE I PURCHASED IT. THEY SAID CHRYSLER HAD A PROBLEM WITH THE CLEAR COAT THAT YEAR, AND AT THIS POINT NOTHING COULD BE DONE ABOUT IT. THE SPOT REMAINED THE SAME IN SIZE, BUT CONTINUED TO WEAR DOWN TO THE METAL. I ASSUMED I WOULD HAVE TO HAVE THE SPOT REPAINTED. THIS WINTER, APPROXIMATELY 3/4 OF THE ROOF DOWN TO AND INCLUDING PART OF THE TRUNK AND REAR FENDERS ARE EXPERIENCING THE SAME WEARING AWAY OF PAINT THAT THE ROOF HAS. AT THIS POINT, ABOUT 2/3 OF MY CAR NEEDS TO BE REPAINTED. I NEVER RECEIVED A RECALL NOTICE FOR THIS PROBLEM. HOWEVER, I FOUND ENUMERABLE COMPLAINTS ON THE INTERNET FOR BLACK CHRYSLER SEBRING COUPES JUST LIKE MINE WITH THE EXACT SAME PROBLEM. I WANT MY CAR REPAINTED BY CHRYSLER. I FEEL THAT THE DEALERSHIP MINIMIZED THIS PROBLEM AND REFUSED TO MAKE IT RIGHT WHEN I BROUGHT IT TO THEIR ATTENTION. THE PAINT ON THE ROOF OF MY CAR IS WORN DOWN TO THE BARE METAL. *TR