NHTSA Complaint #10259218 — 2002 MERCEDES BENZ M CLASS STEERING

Complaint Details

ODI Number	10259218
Vehicle	2002 MERCEDES BENZ M CLASS
Component	STEERING
Date of Incident	February 4, 2008
Date Filed	February 18, 2009
Mileage	95,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

RECALL CAMPAIGN # 2003-040005 - MERCEDES BENZ ML 320 RECALL OF POWER STEERING CLAMP. ITEM WAS REPLACED BY INDEPENDENT DEALER IN VIRGINIA AND THE CHARGE WAS COMPLETED FOR THE SERVICE RENDERED. RECALL NOTICE CAME IN THE MAIL 3 DAYS LATER, AND INDEPENDENT DEALER DOES NOT WANT TO REFUND ANY OR ALL OF THE SERVICE COST. INFORMATION RECEIVED CLAIMS THAT MERCEDES IS RESPONSIBLE FOR REFUND NOW. COST FOR PART AND SERVICE WAS $133.57. LOOKING FOR REFUND, WORK IS COMPLETE AND VEHICLE RUNS FINE. *TR

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