NHTSA Complaint #10259130 — 2002 MERCEDES BENZ CL600 SUSPENSION

Complaint Details

ODI Number	10259130
Vehicle	2002 MERCEDES BENZ CL600
Component	SUSPENSION
Date of Incident	April 16, 2008
Date Filed	February 17, 2009
Mileage	85,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL*THE CONTACT OWNS A 2002 MERCEDES BENZ CL-600. THE CONTACT STATED THAT THE SUSPENSION IN THE VEHICLE FAILED SEVERAL TIMES. THE ENTIRE FRONT END OF THE VEHICLE COLLAPSED AND THE ABC PRESSURE CONTROL VALVE LEAKED AND FAILED. THE VEHICLE WAS TOWED TO THE DEALER AND THEY REPLACED THE HYDRAULICS, SEAL RINGS, AND VALVES. THE VEHICLE EXPERIENCED THE SAME FAILURE MULTIPLE TIMES AND WAS TAKEN BACK TO THE DEALER ON THREE DIFFERENT OCCASIONS. THE REPAIR COSTS TOTALLED APPROXIMATELY $10,000. HE HAD NOT NOTICED ANY FAILURES SINCE RETRIEVING THE VEHICLE TWO WEEKS PRIOR TO THE COMPLAINT. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V228000 (SUSPENSION). THE CURRENT MILEAGE WAS APPROXIMATELY 98,000 AND FAILURE MILEAGE WAS APPROXIMATELY 85,000. UPDATED 3/11/09 *CN UPDATED 03/16/09. *JB

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