NHTSA Complaint #10258902 — 2005 TOYOTA SIENNA

ENGINE AND ENGINE COOLING:COOLING SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10258902
Vehicle	2005 TOYOTA SIENNA
Component	ENGINE AND ENGINE COOLING:COOLING SYSTEM
Date of Incident	February 13, 2009
Date Filed	February 17, 2009
Mileage	104,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

RADIATOR ON 2005 SIENNA SPRUNG A LEAK AND DRAINED THE COOLANT DRY WITHIN A HALF DAY. ENGINE OVERHEATED AND VEHICLE HAD TO BE STOPPED ON ROADSIDE. WATER WAS POURED TO REPLACE MISSING COOLANT ALLOWING OWNER TO GET HOME. BROUGHT TO TOYOTA SERVICE CENTER THE NEXT DAY. OWNER OPTED FOR A NON-TOYOTA REPLACEMENT RADIATOR (OWNER WAS TOLD THE OLD RADIATOR WAS BEYOND REPAIR) SINCE A TOYOTA PART WOULD HAVE TAKEN DAYS TO PROCURE. TWO SUCH REPLACEMENTS WERE ATTEMPTED TO BE INSTALLED. NEITHER ONE FIT. NOT ONLY WAS A TOYOTA RADIATOR UNAVAILABLE IMMEDIATELY, IT COST $200 MORE. OWNER HAD TO BE WITHOUT TRANSPORTATION FOR AT LEAST 4 DAYS AT HIS EXPENSE (A RENTAL). EXTENDED WARRANTY EXPIRED AT 100,000 MILES; INCIDENT HAPPENED AT 104,000 MILES. *TR

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