NHTSA Complaint #10258841 — 2008 DODGE AVENGER

CAR PURCHASED 2/08 WITH 8999 MILES. IMMEDIATELY THERE WAS A STARTING PROBLEM. USING FACTORY REMOTE STARTING THE CAR WOULD STALL AFTER A FEW SECONDS. ONCE IT FLOODED AND WOULDN'T RESTART WITHOUT STEPPING ON THE ACCELERATOR PEDAL (A NO NO FOR THIS TYPE OF INJECTION SYSTEM). LOOKED AT BY DEALER THREE TIMES WITH NO PROBLEM FOUND AND NO FIX MADE. THE FOURTH TIME WE TOOK IT IN FOR SERVICE THEY FOUND(NOW APPROX. 21000 MILES) IT BUT STILL NO CODE VISIBLE FROM COMPUTER. SERVICE WRITER SAID WE NEEDED A FUEL INJECTION SERVICE SO I SAID DO IT. HE SAID IT WASN'T COVERED BY CHRYSLER SO I SAID DON'T DO IT. HE WAS VEHEMENT ABOUT IT NEEDING TO BE DONE AND PUSHED HARD FOR ME TO PAY AND I MAINTAINED THAT IF IT NEEDED TO BE DONE, IT NEEDED TO BE DONE FROM THE DAY WE BOUGHT IT AND NOW THEY WANT ME TO PAY FOR WHAT SHOULD BE A WARRANTY REPAIR. NOTE THAT IT STARTED FINE WITH THE KEY BUT NOT WITH THE REMOTE START. SAME FUEL INJECTORS ARE USED FOR BOTH STARTING PROTOCOLS AND FOR ENGINE TO RUN SO WHICH INJECTOR COULD BE BAD? DIDN'T MAKE SENSE AND THEREFORE WAS REJECTED BY ME. THE FOURTH TIME THEY RESET THE COMPUTER WHICH CHRYSLER COVERED UNDER WARRANTY AND PAID THE DEALER 24MINUTES TO FIX. NO MORE PROBLEM WITH THE CAR STARTING WITH EITHER THE KEY OR THE REMOTE STARTER BUTTON. NO INJECTOR PROBLEMS NOW OR BEFORE THE RESETTING OF THE COMPUTER. *TR