NHTSA Complaint #10258613 — 2003 VOLKSWAGEN PASSAT

SERVICE BRAKES, HYDRAULIC issue reported to NHTSA

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Complaint Details

ODI Number	10258613
Vehicle	2003 VOLKSWAGEN PASSAT
Component	SERVICE BRAKES, HYDRAULIC
Date of Incident	February 7, 2009
Date Filed	February 13, 2009
Mileage	95,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

TL*THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT A NEW PAIR OF RARE BRAKES FAILED ON HER VEHICLE AFTER 14,952 MILES. SHE USUALLY GETS OVER 36,000 MILES ON A PAIR OF BRAKES. SHE STATED THAT THE BRAKE PADS FAILED AND DAMAGED THE ROTORS. THE CONTACT FEELS THAT THE PADS ARE DEFECTIVE AND SHOULD HAVE LASTED LONGER THAN 14,000 MILES. SHE ALSO FEELS THAT THE DEALER SHOULD COVER THE COST OF THE NEW PADS. THE CURRENT AND FAILURE MILEAGES WERE 95,100. UPDATED 04/21/09. *LJ THE SERPENTINE BELT WAS CRACKED, THE POWER STEERING FLUID WAS LOW, THE VC BOOT AND HOOD STRUT WAS REPLACED.. UPDATED 04/21/09.*JB

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