NHTSA Complaint #10258051 — 2007 DODGE NITRO 4X4 ELECTRICAL SYSTEM

Complaint Details

ODI Number	10258051
Vehicle	2007 DODGE NITRO 4X4
Component	ELECTRICAL SYSTEM
Date of Incident	January 23, 2009
Date Filed	February 9, 2009
Mileage	25,128 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

ON FOUR SEPARATE OCCASIONS MY VEHICLE HAS SHUT OFF WHILE DRIVING AT 55 OR 65 MILES PER HOUR ON A HIGHWAY. ALL THE LIGHTS IN THE DASH COME ON AND GO OUT AND THE CAR COASTS FOR A PERIOD OF TIME AND THEN THE CAR KICKS BACK ON WITHOUT WARNING. IN ONE INSTANCE I WAS ALMOST IN AN ACCIDENT BECAUSE I WAS GOING DOWN A HILL AND COULD NOT STOP BECAUSE THE VEHICLE SHUT DOWN. I CONTACTED THE DEALERSHIP AND THEY COULD NOT DUPLICATE THE ISSUE HOWEVER THEY INDICATED THAT THERE WAS A RECALL ON THE BRAKE SYSTEM AND THEY UPDATED THE COMPUTER. THEY INDICATED THAT THIS SHOULD STOP THE PROBLEM, BUT IT DID NOT. THE PROBLEM STILL EXIST, IN FACT ON FRIDAY, JANUARY 23, 2009 IT HAPPENED AGAIN AND MY 2 YEAR OLD WAS IN THE CAR AND IT WAS AN EXPERIENCE I WILL NOT FORGET. THE CAR COMPLETELY SHUTDOWN WHILE COMING THRU AN INTERSECTION BECAUSE THE LIGHT WAS CHANGING AND I COULD NOT STOP BECAUSE THERE WAS NO POWER FORTUNATELY THE LIGHT WAS QUICK AND THE CAR'S POWER CAME BACK ON. I IMMEDIATE CONTACTED THE DEALERSHIP, SINCE THAT TIME THE CAR HAS BEEN WITH THE DEALERSHIP BECAUSE I REFUSED TO DRIVE IT BECAUSE IT IS UNSAFE. MEANWHILE CHRSYLER'S CUSTOMER SERVICE HAS BEEN RUDE AND NOT WILLING TO ADDRESS THE PROBLEM, THE DEALERSHIP CANNOT DUPLICATE THE PROBLEM AND CHRSYLER CANNOT OFFER ANY RESPONSE. *TR

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