NHTSA Complaint #10257749 — 2006 CHRYSLER PACIFICA

AFTER 1 HR OF HIGHWAY DRIVING, TURNED IN PARKING LOT, CAR MADE STRANGE NOISE ON TURNING, SEEMED TO NOT WANT TO MOVE FORWARD. PARKED VEH FOR THE DAY. UPON RETURN TO VEHICLE TRIED TO BACK OUT OF SPOT, CAR MADE SAME NOISE, STOPPED, CHECKED ALL FLUIDS, CHECKED UNDER CAR/IN ENGINE. NOTHING VISIBLE, DROVE VEHICLE ACROSS PARKING LOT, HEARD LOUD NOISE, PARKED AGAIN, VISIBLE TRAIL OF FLUID AND PUDDLE UNDER VEHICLE. CALLED FOR TOW. TOW TRUCK DRIVER BACKED VEHICLE UP TO GET ON FLATBED, SEVERAL LARGE METAL PIECES FELL FROM UNDER VEHICLE. VEH TOWED TO DEALERSHIP. SERVICE AT DEALERSHIP DETERMINED THAT POWER TRANSFER UNIT HAD DISINTEGRATED, METAL HOUSING AND GEARS CAME APART FROM INSIDE OUT, DISINTEGRATION ALSO DESTROYED TRANSMISSION WITH METAL PIECES AND FILINGS. VEHICLE HAS APPROX 50,000 MILES-MOSTLY HIGHWAY MILES. 2005 PACIFICA HAS 70,000 MI WARRANTY, THE 2007 HAS LIFETIME POWER TRAIN WARRANTY. THIS 2006 HAS 36,000 MILE WARRANTY. CHRYSLER CUSTOMER SERVICE WILL NOT ASSIST WITH COST OF REPAIR OR STAND BEHIND THEIR VEHICLE. WHAT DID THEY KNOW IN 2006 THAT MADE THEM NOT WARRANTY THEIR VEHICLE OR ITS PARTS PAST 36000 MILES? REPAIRS ARE IN EXCESS OF $5,000 ON A 3 YEAR OLD VEHICLE DUE TO MANUFACTURER DEFECT. *TR