NHTSA Complaint #10257703 — 1999 POLARIS VICTORY

TL*THE CONTACT OWNS A 1999 POLARIS VICTORY. THE CONTACT STATED THAT THE BIKE EXPERIENCES THIRD GEAR FAILURE IN AN ABNORMAL OVERLOAD CONDITION, SUCH AS SHIFTING AT AMYTIME. AS A CONSEQUENCE, IF PIECES OF THE FAILED GEAR BECOME LODGED IN THE TRANSMISSION, THE TRANSMISSION COULD LOCK UP AND POSSIBLY RESULT IN LOSS OF CONTROL AND A CRASH. HE CALLED THE MANUFACTURER AND WAS REFERRED TO THE DEALER IN REFERENCE TO A RECALL. THE DEALER STATED THAT HE WOULD HAVE TO INSTALL A REAR SPROCKET DAMPER ASSEMBLY AT THE COST OF $2,000. SECONDLY, THE TECHNICIAN ADDED THAT THE MANUFACTURER WOULD ONLY REIMBURSE HIM FOR 50% OF THE REPAIR COST. THE VEHICLE HAS NOT BEEN REPAIRED. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 6,025. THE DEALER REPAIRED SOME RECALL ISSUES, HOWEVER THE PROBLEM CONTINUED. UPDATED 03/17/09. *JB