NHTSA Complaint #10257623 — 2001 LINCOLN LS

TL*THE CONTACT OWNS A 2001 LINCOLN LS. THE CONTACT STATED THAT THE LOWER BALL JOINTS ON THE VEHICLE WERE FAULTY. THE VEHICLE WAS DRIVEN TO A TIRE STORE AND THE MECHANIC LOOKED UP A RECALL FOR THE VEHICLE. THE CONTACT THEN CALLED FORD MOTOR COMPANY TO SEE IF THE VIN WAS INCLUDED IN THE RECALL, BUT IT WAS NOT. THE RECALL STATED THAT THE DEALER WOULD INSPECT THE VEHICLE, BUT THAT HAS YET TO HAPPEN. AN EMPLOYEE AT FORD MOTOR COMPANY STATED THAT THE REASON THE CONTACT HAS NOT RECEIVED A RECALL NOTICE COULD POSSIBLY BE BECAUSE THE RECALL REPAIR WAS PREVIOUSLY PERFORMED ON THE VEHICLE. FORD MOTOR COMPANY WAS UNABLE TO CHECK IF THE REPAIR HAD ALREADY BEEN PERFORMED. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 65,000.