NHTSA Complaint #10257567 — 1990 DODGE CARAVAN

TL*THE CONTACT OWNS A 1990 DODGE CARAVAN. THE CONTACT STATED THAT THE VEHICLE WOULD FAIL TO STOP INTERMITTENTLY WHEN THE BRAKE PEDAL WAS DEPRESSED. IN ADDITION, THE BRAKE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL DURING THE FAILURES. THE DEALER REPLACED THE BRAKE PUMP AT THE COST OF OVER $400. SHE CALLED THE MANUFACTURER IN REFERENCE TO NHTSA CAMPAIGN ID NUMBER 90V145000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DIFFERENTIAL PROPORTIONAL VALVE), BUT WAS DENIED REIMBURSEMENT FOR BEING VERBALLY ABUSIVE TO THE REPRESENTATIVE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 141,000 AND CURRENT MILEAGE WAS 165,124.