NHTSA Complaint #10257424 — 2000 MERCEDES BENZ S CLASS

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10257424
Vehicle	2000 MERCEDES BENZ S CLASS
Component	SUSPENSION
Date of Incident	February 5, 2008
Date Filed	February 4, 2009
Mileage	56,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL*THE CONTACT OWNS A 2000 MERCEDES BENZ S500. THE CONTACT STATED THAT THE VEHICLE WOULD RIDE VERY LOW ON A CONSTANT BASIS. THE AIR SUSPENSION INDICATOR WAS ILLUMINATED ON THE INSTRUMENT PANEL. HE NOTICED THAT THE INDICATOR WOULD ILLUMINATE AND REMAIN LIT IMMEDIATELY AFTER THE VEHICLE WAS STARTED. THE VEHICLE WOULD LIFT UP AND THE CONTACT NOTICED A LEAK IN THE AIR SUSPENSION SYSTEM, WHICH CAUSED THE VEHICLE TO DECREASE IN HEIGHT. THE DEALER AND MANUFACTURER STATED THAT THERE WERE NO RECALLS FOR THE ISSUE AND OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 60,000 AND FAILURE MILEAGE WAS APPROXIMATELY 56,000.

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