NHTSA Complaint #10257421 — 1998 OLDSMOBILE CUTLASS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10257421
Vehicle	1998 OLDSMOBILE CUTLASS
Component	STEERING
Date of Incident	November 10, 2003
Date Filed	February 4, 2009
Mileage	66,051 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

TL*THE CONTACT OWNS A 1998 OLDSMOBILE CUTLASS. THE CONTACT STATED THAT THE STEERING WHEEL WOULD TIGHTEN WHEN MAKING RIGHT AND LEFT TURNS. HE RECEIVED A RECALL LETTER PERTAINING TO THE STEERING RACK AND PINION, WHICH STATED THAT THE LOWER PINION BEARINGS IN THE POWER RACK AND PINION ASSEMBLY WERE NOT CRIMPED PROPERLY. THIS IS WHERE THE RETAINER TABS WERE LOCATED. THE FAILURE COULD ALLOW THE BALL BEARINGS TO ESCAPE. THE DEALER REPAIRED THE VEHICLE ACCORDING TO NHTSA CAMPAIGN ID NUMBER 03V527000 (STEERING:RACK AND PINION); HOWEVER, THE CONTACT FELT NO CHANGE IN THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER A SECOND TIME FOR REPAIRS, BUT THE FAILURES STILL PERSISTED. IN ADDITION, THE CONTACT HEARD A LOUD CONTINUOUS BANGING NOISE COMING FROM THE STEERING COLUMN. THE FAILURE MILEAGE WAS 66,051 AND CURRENT MILEAGE WAS LESS THAN 125,096.

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