NHTSA Complaint #10257399 — 2006 JEEP LIBERTY

TL*THE CONTACT OWNS A 2006 JEEP LIBERTY. IN SEPTEMBER OF 2006, THE ENGINE MODULE IN THE CONTACT'S VEHICLE WAS REPAIRED UNDER RECALL. AFTER THE REPAIR, THE TRANSMISSION WOULD NOT SHIFT PROPERLY. THE REPAIR ALSO CAUSED THE MOTOR TO REV VERY HIGH AND THE VEHICLE TO PULL HARDER AND IDLE. THE VEHICLE WOULD ACCELERATE FROM 5 TO 10 MPH WHEN THE ACCELERATOR PEDAL WAS NOT DEPRESSED. THE FAILURES OCCURRED EACH TIME THE VEHICLE WAS DRIVEN. IN SNOWY WEATHER CONDITIONS, THE FAILURES WORSENED. SHE TOOK THE VEHICLE TO THE ORIGINAL SERVICE DEALER AND ANOTHER DEALER, BUT THEY BOTH WOULD NOT RESET THE MODULE AGAIN TO REMEDY THE ISSUE. THE CONTACT SPOKE WITH THE MANUFACTURER AND THEY STATED THAT THEY COULD NOT ASSIST. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS APPROXIMATELY 70,000 AND FAILURE MILEAGE WAS APPROXIMATELY 15,000. UPDATED 03/12/09. *LJ UPDATED 03/16/09. *JB