NHTSA Complaint #10256975 — 2001 CHEVROLET IMPALA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10256975
Vehicle 2001 CHEVROLET IMPALA
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 5,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MT

Consumer Description

I OWN A 2001 CHEVY IMPALA. BASICALLY SINCE THE MOMENT I BOUGHT IT, IT WOULD RANDOMLY FLASH THE "SECURITY" LIGHT THEN NOT START. I GOT SEVERAL EXPLANATIONS ABOUT WHY (SECURITY FOB, NEUTRAL SWITCH, BATTERY) AND TOOK IT IN SEVERAL TIMES FOR REPAIRS. BECAUSE THEY COULDN'T REPLICATE THE PROBLEM, THEY SAID, WELL, DON'T WORRY, IT'S JUST AN INTERMITTENT PROBLEM. I GUESS THAT'S EASY TO SAY WHEN YOU'RE NOT STUCK ON THE SIDE OF THE ROAD WITH A NON-STARTING CAR... NOW I FIND OUT THAT CHEVY INSTALLED A PASSLOCK SYSTEM WHICH IS SUPPOSED TO KEEP YOUR CAR FROM BEING STOLEN, BUT THAT SINCE IT WAS INSTALLED IN THEIR NEW CARS, IT CAUSES THIS PROBLEM. THEY REFUSE TO RECALL THE CARS AND FIX THE SECURITY SYSTEM PROBLEMS, INSTEAD FORCING THEIR CUSTOMERS TO WASTE TIME AND MONEY ON SOMETHING THAT THEY SHOULD FIX. *TR

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