NHTSA Complaint #10256959 — 2007 KIA OPTIMA

VISIBILITY issue reported to NHTSA

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Complaint Details

ODI Number	10256959
Vehicle	2007 KIA OPTIMA
Component	VISIBILITY
Date of Incident	January 27, 2009
Date Filed	January 30, 2009
Mileage	21,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

TL*THE CONTACT OWNS A 2007 KIA OPTIMA. ON JANUARY 27, 2009, THE WINDSHIELD WIPERS SUDDENLY STOPPED WORKING WHILE DRIVING 10 MPH IN THE SNOW. THE DEALER STATED THAT THE MOTOR, WIPER LINKS, AND WIPER BALL JOINT FAILED. THE DEALER REPLACED THE MOTOR UNDER WARRANTY, BUT WANTED TO CHARGE $100.83 TO REPLACE THE BALL JOINT AND WIPER LINK BECAUSE THEY WERE NOT INCLUDED IN THE WARRANTY. THE CONTACT FEELS THAT THE FAILURE WAS CAUSED BY A DEFECT AND ALL THE PARTS SHOULD BE COVERED BY THE MANUFACTURER. SHE WILL FILE A REPORT WITH THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE 21,000.

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