NHTSA Complaint #10256938 — 2001 MERCEDES BENZ ML320

TL*THE CONTACT OWNS A 2001 MERCEDES BENZ ML320. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING FAILED AND THE CONTACT LOST CONTROL OF THE VEHICLE. HE CRASHED INTO A TREE AND THE VEHICLE WAS COMPLETELY DESTROYED. THE AIR BAGS DEPLOYED AND THE CHEMICALS CAUSED SEVERE BURNS ON HIS RIGHT ARM. HE HAS SUPPORTING DOCUMENTS. AFTER THE CRASH, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 08V465000 (STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS), WHICH EXPLICITLY REFERENCED THE FAILURE THAT HE EXPERIENCED. HE CALLED THE MANUFACTURER AND IS CURRENTLY WAITING FOR A RESPONSE. THE FAILURE AND CURRENT MILEAGES WERE 68,000.